Feb 10

With more than 110 million tweets being sent per day, it’s easy for most messages venturing into the Twittersphere to get lost in the timeline shuffle. Unless you’re Lady Gaga, Justin Bieber or CNN, so much of what people tweet ends up being seen only by a few followers or goes unnoticed altogether. So how do you get your missives to stand out and get retweeted? Here are some tips:

Quality: Good writing gets noticed in part because it’s easy to read. Make good use of your 140 characters by making them good ones. Always spell correctly. Use proper grammar. Write using an active voice (such as “Jane shared her quilting tips”) rather than a passive voice (The quilting tips were shared by Jane). Don’t over-abbreviate—not everyone abbreviates words the same way and tweets containing too many abbreviations slows readers down as they try to decipher your words’ meanings. Always shorten links. Use all caps and punctuation sparingly and for emphasis. The easier you make it for people to read your tweets, the more likely they will want to read them and come to know that your tweets are worth reading when they see your avatar appear in their timeline.

Content: People follow you for a reason. Maybe you represent a company that specializes in search engine optimization, or you’re a long-time sewing expert who loves to tweet about quilting tips and fabric sales. When it comes to tweeting, create content that is appropriate for your account. If your followers follow you mainly because you said that you will tweet about basketball news and NBA players, you probably don’t want to start sending multiple paid tweets for Acai berry products. An offbeat tweet now and then is fine and acceptable, but remember to stay focused on your purpose for tweeting and why people follow you. You know the saying: “Give ‘em what they want.” Give them anything else, and your tweets might become a turn off. Even if people don’t begin to unfollow you, they might simply tune out and overlook your tweets whenever they appear.

Frequency: If you send out several tweets a day—great! However, if those several tweets are crammed into the same hour, you will be missing out on the opportunity to reach more of your followers who tune in throughout the day. If possible, spread out your tweets more so that you increase the odds that more eyes will see them. If your schedule does not allow for checking into Twitter more than once a day, consider assigning the task of sending tweets to someone other than yourself. Often companies manage social media accounts in shifts, which allows them to interact and be available more for customer service questions (some companies even post their ‘tweeting hours’ on their account bios). There is debate over whether or not people should use a service that allows them to schedule tweets. Some argue that if you tweet you should also be available to respond to comments about those tweets. I agree that conversing with your followers is imporant. However, if you do not have the staff to support extended time on social media, a compromise might be in order. Try a mix of real-time tweeting and scheduled tweets. Log in to Twitter when possible to send real-time tweets and monitor follower feedback. Some services that can help you get started in scheduling are Social Oomph and Twuffer.

Twitter is all about reading. The easier you make it for your followers to read your tweets, the more likely your message will get noticed…and retweeted. Happy tweeting! ~Erin

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Sep 01

Social media is booming among all age groups. Businesses large and small are finding that Twitter is a great tool to help them engage with consumers, increase awareness about their products and services, and provide users with a quick and easy way to give feedback and ask questions.

As a way to better connect with users, businesses can incorporate special Twitter events such as tweetups, Twitter chats or Twitter parties into their social media plan. While all three types of events can be used effectively by businesses as a way to connect with their followers, all three are different. So exactly what are the differences and how do you go about hosting one? Here’s a brief summary:

Tweetups Tweetups (or “Twitter meetups”) are events where Twitter users meet each other in person. They are a great way to catch up with Twitter friends, make some new ones, network, and finally put a face to a Twitter ID. There is usually a topic, theme or purpose for the Tweetup, and may include a guest speaker or two to attract people to the event. The events can be educational, informational, and fun. Businesses can organize Tweetups and host them at their headquarters or another venue as a way to bring their followers and clients (or potential clients) together. When planning a Tweetup, make sure you find a venue large enough to accommodate what could be a large gathering (events spread quickly on Twitter), include Twitter ID nametags for attendees, and provide refreshments. While the tone of the Tweetup should not be one of business promotion, simply having a helpful event could generate good PR and good will amongst your followers. For more tips on how to organize a successful Tweetup, check out this article from Mashable.com.

Twitter Chats Twitter chats are events held entirely online and are primarily used as a forum for people to exchange ideas and discuss a specific topic of interest. They are also considered a way to network with other like-minded Twitter users. Twitter chats are casual, drop in events (you often do not need to register to attend), and are usually organized by a person (or persons), an organization or company. Even if hosted by a business, the main purpose of the event is educational and informative—this is not a place to hawk your products. Organizers pick a hashtag for the chat, which all attendees must use in their tweets in order for their tweets to be seen during the chat. Twitter chats often are held on a weekly or monthly basis, with the day of the week and time of the chat remaining consistent. Usually, a group will begin a chat with just a few people, but over time—if the chat proves to provide attendees with good discussion-can grow into one that becomes popular and regularly well-attended. A Twitter chat can be held on any subject: business, education, a specific industry, social cause, or hobby. Many chat attendees use a Twitter aggregator to follow all tweets using the specific chat hashtag, which helps users focus on the discussion by filtering out tweets from their followers that do not include the hashtag. Some popular aggregators for Twitter chats are TweetChat or Twubs. Here’s an article about how to organize a tweet chat, check out this article from Lisa Barone of Outspoken Media, Inc., including a link to a tweet chat calendar listing popular chats by hashtag.

Twitter Parties Twitter parties are very similar to Twitter chats in that they take place entirely on Twitter and use a specific hashtag as the way to follow along with the party. Like chats, Twitter parties select a specific date and time for the event, as well as an interesting theme to attract users. The main difference between Twitter chats and Twitter parties is that while a chat is purely a discussion, a Twitter party’s underlying goal is to help promote a company, brand or cause. While the theme of a Twitter party can be educational and informative, there are usually mentions of the company sponsoring (or hosting) the Twitter party, as well as tweets about their products and services, special offers and product giveaways. Companies and organizations holding Twitter parties also usually have an objective such as increasing their follower counts, generating more web site traffic, gaining more brand exposure and generally connecting with and engaging their followers and other Twitter users. However, promotion of the business should not dominate the party. Rather, the theme should be front and center while promotional aspects take more of a backseat. Some popular aggregators are Tweet Grid, Tweet Deck and Tweet Chat. For more information on planning a Twitter party, visit TweeParties.

Regardless of which path you choose, hosting a Twitter event can be a fun, low-cost way to reach out to and engage more of your followers. So dive on in and become of the life of the social media party!

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