I love a writer who not only writes well but also who inspires at the same time. For me, one such writer is Bob Hall. Mr. Hall is a printing industry veteran and every month he writes an insightful column that is published at the beginning of every Quick Printing magazine.

It just so happens, I picked up his magazine this morning, just as I was getting down.

With the beginning of every new year, the prognosticators come out in full force. This year, many forecasts have focused on social media, specifically how social media can or cannot help a business succeed in marketing. The entire concept of using Facebook or Twitter for marketing purposes is so new, no one is 100% certain what the long term gain might be, though some may think they know. A few experts are calling it a fad. Some are saying it’s a waste of time and resources. A big ol’ flash in the pan.

This month, Mr. Hall’s column focuses on past predictions from the experts of their time. Here are just a few the highlights:

• 1880: The lightbulb is a ‘conspicuous failure’
• 1897: Radio has no future
• 1904: Airplanes are interesting toys, but of no military value
• 1916: The cinema is little more than a fad
• 1936: A rocket will never be able to leave the Earth’s atmosphere
• 1961: There is no chance satellites will be used to improve telephone service in the U.S.
• 1962: Transmissions of documents via phone lines (fax) is possible, but not practical

There are so many experts out there who have formed opinions about social media. Some of these experts believe there is no value for a company to get involved in Twitter or Facebook. These experts want hard numbers-sales figures and ROI-and without them right now, they say venturing into social media for a business is pointless and a waste of time.

Some experts have also been critical of events such as Twitter parties, Twitter chats and Tweetups. They question the value of such events, once again claiming that these are a waste of time and money for a company to get involved in.

My prediction: I believe social media is here to stay, not just to interact with family and friends but also with businesses. I also believe that a company that does not get its feet wet now will be scrambling to catch up later. I believe in the power of social media to help us better connect with people whether they are acting as a friend or a consumer. I believe in the power social media can give a company to help it open doors and start conversations that one day will ‘pay off’ down the road.

Will sending one tweet today get you a big sale tomorrow? Probably not. Will throwing one Twitter party next week instantly give you thousands of followers? I doubt it. But this is about relationship-building, about long-term engagement. Isn’t that what I learned about years ago in a class about traditional selling? That it was not about a quick, one-time sale but rather about developing a long-term relationship with the consumer?

I think one of the points of Mr. Hall’s column was that none of us really knows what the future holds for social media. We can make all of the predictions we want, listen to ‘the experts,’ try to be experts ourselves, but until those predictions are proven or not, we really don’t know. That’s why we at TweeParties will continue to forge ahead with our goal of providing companies with the tools they need-at a fair and reasonable price-to hold events on Twitter and inform all of those users who are interested of the who, what, where and when of these events the best we can. Maybe I am a fool and someday the joke will be on me. Only time will tell.

In the meantime, I take all of the prognostications with a grain of salt. And I thank Mr. Hall for another dose of inspiration.

Tags: Facebook, social media marketing, Twitter

Yesterday, I spent a good portion of my day baking cookies with my 3-year-old daughter. Christmas cutouts in the shapes of gingerbread men, the making of which somehow dispersed sprinkles, flour and dough into nearly every nook and cranny of our home.

My daughter had a blast, and so did I. But this was the same recipe I have been making for dozens of years, since I was about her age. Tradition is great, comforting, and fun—but I have vowed to try something new this week and treat my family to a new recipe that will surprise them as long as it’s not burned (which, actually, would be no surprise!).

During the hours that we spent baking, I got to thinking: this principle could be used in the world of social media. So many businesses are trying to leave their mark on Twitter and Facebook. They set up accounts, send out some tweets or posts, and hope all of their efforts make an impact on the bottom line and generate sales.

But as social media marketers (which all business people are, these days), we should always be experimenting, adding new ingredients to our social recipe, and trying something new to keep our followers following. Here are some ideas to keep your Twitter kitchen churning out tweets worth viewing:

Keep it fresh: It takes the right mix of ingredients to make a good recipe. The same goes for social media. If you’re sending out the same tweet every day, people will start to overlook what you post. Keep your tweets interesting and timely. Mix it up! Don’t always tweet about the same subject matter. Make it interesting. Throughout the day, write a couple of tweets about your company. Then include a few informative tweets with tips or news. Have a special offer reserved only for your Twitter followers. Variety is the spice of life…and tweets!

Keep it frequent: The more you bake, the better baker you’ll be and the greater the chance someone will have to sample your offerings. Sending out one tweet per day or a few tweets within an hour might make not much of an impact nor reach many followers. It helps to spread your tweets out over the course of the day. There are programs out there that allow you to schedule tweets to help cover more hours. Sprout Social, Social Oomph and Twuffer are some examples of services that let you pre-program a tweet.

Make it fun: Baking Christmas cookies is all about fun—together! Don’t just send out one-way communiques. Engage your followers. Ask them questions. Get their feedback. Post a survey, hold a contest, a Twitter party or chat. Make your Twitter account fun and something people look forward to viewing. Get your followers talking and they’ll most likely help spread the word about your event and in turn, your company. Don’t talk to your followers. Have a conversation with them.

Make it stand out: Which one would you grab first: a plain cookie or one with frosting & sprinkles? Each tweet you send has the potential either to be overlooked or read. With so many tweets appearing each hour in our timeline, we look for ones that grab our attention either by whom they’re from or how they appear. Try to use language that will get your tweets noticed. Using caps can be effective if you use them sparingly. Write as if you’re talking to a friend (which your followers are!) not like you’re writing a memo. Be conversational. Make your tweets easy to read and succinct. Try to avoid too many abbreviations. The shorter, the better.

Give them something to tweet about: People like to share recipes that are fabulous! So give them tweets that they’ll find so interesting and helpful they will want to share them with their followers. If you just tweet about your own company, you might not generate much sustained interest or retweets. Tweet about what’s happening with you, but also tweet about news, topics and tips your followers might find interesting enough to retweet. Set up a blog and write informative, helpful posts then tweet a link to that post. Make your tweets worth reading and sharing.

The bottom line: Creating a great batch of cookies takes time. Social media won’t instantly bring in big sales. It’s more about creating and building relationships and gaining (and keeping) the attention of your followers. So experiment. Try new things. And alter your recipe now and then to learn what works and what does not. Keep it fresh and you just might find that your efforts lead to followers who are hungry for more.

Tags: business, social media, twitter tips

I’m one of those people.

In a movie theater, I have to do everything I can to suppress my chatter. As the film unfolds, I want to talk about it. When watching t.v.—be it a football game, documentary, reality show or drama—I feel the need to add discussion to the mix, most often to my husband’s chagrin.

But apparently, I’m not alone.

Last week at the NewTeeVee conference, a Twitter executive spoke about the low-cost way for shows to incorporate “a social and community element” to watching t.v. by bringing viewers together via Twitter during a show (from PC World article). And it just might pay off: according to a study mentioned in that article, 60% of t.v. viewers surf the net while watching shows.

Through the use of a common hashtag, Twitter can unite people of similar interests and engage them in discussing the same topic. Pick a unique hashtag, and a date and a time—such as the time a new show premieres—and you have a live event viewers can participate in. By offering a Twitter party or chat that occurs while a show is in progress, you will only adds to the viewers’ experience. If someone feels they cannot participate in both, then so be it; however, for those who crave some discourse during a commercial break, the combination is a marriage made in virtual heaven.

Last week, I co-hosted a Twitter party during the airing of a PBS Documentary. The purpose was to encourage discussion about the issues that were addressed in the film. Twitter parties and live t.v. events go hand-in-hand. I’ve seen Twitter parties and chats organized for the Super Bowl, The Oscars and Emmys, MTV Music Awards, Project Runway, Comedy Central roasts, Top Chef, and even one this week for Bobby Flay’s Throwdown.

In the old days, people used to gather around the water cooler to discuss the previous night’s episode of Seinfeld. Now Twitter is the new water cooler, but instead of having to wait until you meet the gang the next day at the office, now you can log on and share comments live and in real-time. This presents a tremendous opportunity for networks and those presenting the shows: to engage people who are interested in your program and get them to chat about what they see on Twitter, thus spreading word of the discussion to their followers. You can even take it a step further and include ‘calls to action’ during the party, such as asking them to become Facebook fans or give them special offers from an advertiser.

Don’t have a t.v. show? No problem! Create your own by adding live, streaming video to your party via UStream or LiveStream (which now can stream directly to your Facebook page). Invite a guest speaker, celeb spokesperson or showcase your products via streaming feed to give your viewers something to watch while participating in the discussion.

Twitter events that coincide with t.v. programs offer the shows an even greater opportunity to connect and entice viewers and enhance viewers’ overall experience. And for people like me, I can ‘discuss’ all I want while keeping my trap shut, thus saving my marriage.

Tags: live tv show event, livestream, twitter chat, Twitter party, ustream

You probably already have a Twitter account for your business and regularly send out tweets that are informative and helpful to your followers. You might reply to all inquiries and use your Twitter account as a venue for Q&A, customer service or a mode to distribute news and information about your company. But is simply sending out tweets and replying to your followers enough?

One of your main goals for using Twitter for business should be interaction. That’s what social networking is all about: being social. So how do you get your followers to interact with you? Here are five easy, cost-effective steps you can take to convert your followers from being passive readers of tweets to active participants in a conversation.

Hold a Contest Nothing generates more buzz online than word that a company is giving something away. Have a contest and you’re sure to get people tweeting. Encourage your followers to take some sort of action to help spread the word about the contest, either by retweeting or posting the contest info on their Facebook page. Be sure to keep in mind any legal terms and conditions that you will need to adhere to for your contest to be legit. And remember to post your contest guidelines somewhere on your website and link to it in tweets so the rules are easy to follow and view.

Give a Special Offer Make your offer one that’s nearly impossible for a fan to refuse. And make exclusive to Twitter followers or Facebook fans only. With a special offer made just for them, you’ll make them feel special and glad that they’re ‘part of your club’ and following you. It might be a discount, a freebie or a ‘two-for one.’ Regardless, an offer distributed to Twitter or Facebook users alone might help you generate more followers or ‘likes’ and help create a buzz around your offer that can have far-reaching effects through social sites.

Have an Event Throw a Twitter party or a Tweetup as a way to open the lines of communication in a fun, interactive way. Pick a date, time and hashtag, as well as a theme. Invite an expert on the subject of the party to join you as a guest host to help answer questions of those in attendance. Give away some prizes during the party to generate more attention while promoting it and attracting more people to the event. A Twitter party can be a fun and informative event that not only gives your followers the opportunity to learn from you and interact with you in real time, but gets them talking about your business before, during and after the event. (For a guide to the differences between Twitter parties and Tweetups, click here).

Seek Opinions Another great way to engage your followers is to ask them for their input. Often TweeParties has asked our followers about what they like or don’t like about Twitter parties, things they would like to see change, what some of their favorite events have been like, etc.. The feedback we have received not only has shaped the way we host parties, but it also has helped us stay connected with our followers and better understand their needs and expectations. It’s a win/win situation: you engage your followers in a conversation, and you gain valuable feedback that you can apply to make your business even better. You’re also showing your followers that their opinions matter.

Make Them Feel Special People like to feel that they are part of something special. Everyone wants to be a VIP. This last point calls on you to make your followers feel that they are part of a select group or club. They’re your followers so they must be an awesome group of people, right? Make them feel that way by creating special offers or giveaways just for them; let them be the first to learn of any news or changes within your company or with your products or services; and always do what you can to respond to their tweets in a timely manner. Give them a peek at the ‘face’ or personality behind the Twitter avatar. Let them know that there’s a person (or persons) behind those tweets and that you’re hearing what they’re saying. Make a connection and you’re sure to feel the love in return. Or hopefully, feel the love in the form of more tweets and retweets about your business.

Tags: Engage followers, social media tips, Twitter, Twitter party

Some Twitter users have attended hundreds of Twitter parties and love them. Others have just heard about them and are curious to learn more. If you fall into the latter category, here’s a short ‘Top 10 List” of reasons why Twitter parties are worth delving into:

1. They’re Free All you need is an internet connection and some free time. You don’t have to pay to get in or pay for gas to get there.

2. You Can Attend in Your Jammies How many parties can you attend in bunny slippers? Have nothing to wear? Who cares! Bad hair day? Not on Twitter (unless you dare to post a pic)! So grab a comfy blanket, pillow and your laptop. And remember: BYOB. Or BYO mug of cocoa.

3. You Can Learn Something New Most Twitter parties have an element of education or tip-sharing to them. There are often expert hosts who have vast knowledge on a subject whether it’s parenting, auto maintenance, sewing, travel-you name it! Also, often attendees are experts themselves on a variety of topics and contribute advice and helpful tidbits to the parties. The bottom line is: come to a Twitter party and you’ll most likely have learned something new by the time you log off.

4. You Can Make a New Friend (or Two) When I first started attending parties, I was surprised by how many new Twitter friends I made. People whom I then followed and chatted with afterward. The topics and themes of Twitter parties usually bring together like-minded people who share similar reasons for attending. A lot of times you will see attendees address each other like old friends do. That’s because they are just that. Twitter is social, and there’s no better way to get people socializing than throwing a party.

5. You Might Win a Prize Usually at parties in ‘real life’ you give gifts. At Twitter parties you get them. The hallmark of the Twitter party is the giveaway. Most parties have them. Businesses sponsoring the events draw more people to them by giving away their products and services. So if you register for a party and attend, there’s a chance you’ll walk away from the party with a nice gift.

6. You Can ‘Ask an Expert’ Many parties include an expert guest host who contributes to the topic by tweeting tips and advice. If you attend a party, there’s a good chance you’ll be able to ask a question about the topic and have it answered by an expert on the subject or a representative from the company sponsoring the event. Twitter parties are fast-paced, and not every question can be answered during the event. Most often, sponsors are more than happy to answer your questions afterward via Twitter or e-mail. All you have to do is ask!

7. You Might Gain Some Followers When you attend a party, you make new friends. In Twitter, friends follow each other. It’s as simple as that!

8. Great Chance to Network First let’s just say this: never, ever spam a party. Someone else’s Twitter party is not your opportunity to spread the word about your business unless you’re asked to do so. But in meeting new friends through parties and gaining more followers, you might make new connections that can lead to more opportunities down the road. Maybe even think of the parties as ‘soft networking’ events. In the future, maybe a follower will see a special offer you’ve tweeted about, recognize you and take you up on it.

9. You Can Multi-Task I’ve attended parties while watching t.v. Actually, some Twitter parties are hosted by t.v. networks and held solely for the purpose of discussing a particular show while it’s in progress. It is possible to attend a Twitter party while working on a project, surfing the ‘net, or making out your grocery list. You might not see every tweet or take party in every conversation, but parties can be something fun to attend while tending to a project a bit more tedious.

10. You Can Help a Good Cause There are many parties that have a theme that involves helping a good cause. Recently, there have been breast cancer awareness parties,an ovarian cancer awareness party, a pet adoption party, parties that discuss issues such as bullying, self-esteem and other topics of interest to parents. By participating in such parties, you help generate more awareness by placing that hashtag out in the Twitter stream. By retweeting the party, you help spread the information to your own followers, and thus help bring attention to a good cause.

So that’s the list! If you haven’t yet attended a Twitter party…what are you waiting for? Check out the TweeParties Twitter party calendar and find one to explore! And have fun!

Tags: party attendee tips, top ten lists, Twitter party, value in twitter parties

Every business that uses social media constantly looks for ways to measure the success of its marketing efforts. We check our follower counts and monitor hashtag performance to determine how many times our message is mentioned. Another statistic of interest to marketers is that of ‘reach,’ or ‘the maximum number of Twitter users who possibly could have seen our message.’

For example, say you have 100 followers. Send out one tweet and your reach is 100. If one of those followers retweets your tweet, and they too have 100 followers, your reach extends to 200 people.

Calculating reach can be difficult (if not impossible) to do alone. The more your hashtag is tweeted around the Twitterverse, the more adding up of recipients you would have to do. If you don’t like to be driven to the brink of insanity, then it’s best to leave it to the experts. Tweet Reach helps determine how far your hashtag, keyword or url spreads across Twitter. They can run reports not only to determine reach, but also to interpret how many times in total your message was received by all users (called ‘exposure’ — this number includes how many times one tweet was received multiple times by the same user), and  also who exactly tweeted or retweeted your message to their followers (for a more detailed description of these terms and their meanings, check out Tweet Reach’s definition page). By compiling these stats, you not only will learn how many times your keyword/hashtag/url was mentioned, but who was interested in it enough to mention it to their followers—which could help in determining who to contact for future campaigns.  

So just how important is a statistic like ‘reach?’ Just because your tweet had a reach of 200 doesn’t mean 200 sets of eyes actually saw and read your tweet. Reach is all about possibilities. ‘How many people did I reach?’ would then turn into ‘How many people actually read my tweet?’ followed by ‘How many people read my tweet and took action because of it?’

And that is the key here: we want to expose our tweets and share our information with as many people as possible. We want people to take notice of our messages and in turn, hopefully take notice of us and our products and services. If you have a specific goal in mind for a Twitter campaign, definitely keep an eye on reach, but also include a call to action. When we tweet about an upcoming Twitter party, we include a link to a party RSVP page. Our goal is to get as many people to sign up as possible. Another tweet might be to encourage people to take part in fundraiser for a non-profit. Or order something today and get free shipping with a special code that is included in the tweet. Here social media meets traditional marketing: having a call to action helps track how many people not only saw your message but reacted to it. 

I think of reach as being like the circulation of a magazine. Knowing the circulation of mags helps advertisers decide which one gets their ad business. However, with magazines it’s not strictly about the numbers, and it should not be in social media, either. Advertisers like big numbers, but they also look at the types of readers who comprise that circulation. No sense for a kayak manufacturer to place an ad in a magazine that reaches 500,000 subscribers who are into fashion (unless the fashion is limited to Teva sandals). Better for to place an ad in a paddling magazine that reaches 50,000 hard-core kayaking enthusiasts.

Monitoring a statistic like reach can help you modify your campaign so that you better target the audience you’re trying to, well…reach. For example, according to Tweet Reach, if you have a low reach rate but a high exposure rate, it could mean that a small group of people are tweeting your message too many times: not a good thing if you want to reach a more diverse group and not annoy the smaller group of users who might feel as if they’re being bombarded by your message. You might need to do some research and reach out to another group of users whom you haven’t targeted before who might find your tweets of interest and tweet it to a different pool of users.

Twitter stats can help you better guide your marketing campaign and fine-tune it. But remember that while the medium has changed, the basics of marketing hasn’t: you still need to utilize traditional tools such as including special offers and incentives to signup for lists or newsletters in your message to help determine how many people actually do turn that tweet into action.

Tags: hashtag, reach, social media marketing, tweet reach, twitter statistics

Social media is booming among all age groups. Businesses large and small are finding that Twitter is a great tool to help them engage with consumers, increase awareness about their products and services, and provide users with a quick and easy way to give feedback and ask questions.

As a way to better connect with users, businesses can incorporate special Twitter events such as tweetups, Twitter chats or Twitter parties into their social media plan. While all three types of events can be used effectively by businesses as a way to connect with their followers, all three are different. So exactly what are the differences and how do you go about hosting one? Here’s a brief summary:

Tweetups Tweetups (or “Twitter meetups”) are events where Twitter users meet each other in person. They are a great way to catch up with Twitter friends, make some new ones, network, and finally put a face to a Twitter ID. There is usually a topic, theme or purpose for the Tweetup, and may include a guest speaker or two to attract people to the event. The events can be educational, informational, and fun. Businesses can organize Tweetups and host them at their headquarters or another venue as a way to bring their followers and clients (or potential clients) together. When planning a Tweetup, make sure you find a venue large enough to accommodate what could be a large gathering (events spread quickly on Twitter), include Twitter ID nametags for attendees, and provide refreshments. While the tone of the Tweetup should not be one of business promotion, simply having a helpful event could generate good PR and good will amongst your followers. For more tips on how to organize a successful Tweetup, check out this article from Mashable.com.

Twitter Chats Twitter chats are events held entirely online and are primarily used as a forum for people to exchange ideas and discuss a specific topic of interest. They are also considered a way to network with other like-minded Twitter users. Twitter chats are casual, drop in events (you often do not need to register to attend), and are usually organized by a person (or persons), an organization or company. Even if hosted by a business, the main purpose of the event is educational and informative—this is not a place to hawk your products. Organizers pick a hashtag for the chat, which all attendees must use in their tweets in order for their tweets to be seen during the chat. Twitter chats often are held on a weekly or monthly basis, with the day of the week and time of the chat remaining consistent. Usually, a group will begin a chat with just a few people, but over time—if the chat proves to provide attendees with good discussion-can grow into one that becomes popular and regularly well-attended. A Twitter chat can be held on any subject: business, education, a specific industry, social cause, or hobby. Many chat attendees use a Twitter aggregator to follow all tweets using the specific chat hashtag, which helps users focus on the discussion by filtering out tweets from their followers that do not include the hashtag. Some popular aggregators for Twitter chats are TweetChat or Twubs. Here’s an article about how to organize a tweet chat, check out this article from Lisa Barone of Outspoken Media, Inc., including a link to a tweet chat calendar listing popular chats by hashtag.

Twitter Parties Twitter parties are very similar to Twitter chats in that they take place entirely on Twitter and use a specific hashtag as the way to follow along with the party. Like chats, Twitter parties select a specific date and time for the event, as well as an interesting theme to attract users. The main difference between Twitter chats and Twitter parties is that while a chat is purely a discussion, a Twitter party’s underlying goal is to help promote a company, brand or cause. While the theme of a Twitter party can be educational and informative, there are usually mentions of the company sponsoring (or hosting) the Twitter party, as well as tweets about their products and services, special offers and product giveaways. Companies and organizations holding Twitter parties also usually have an objective such as increasing their follower counts, generating more web site traffic, gaining more brand exposure and generally connecting with and engaging their followers and other Twitter users. However, promotion of the business should not dominate the party. Rather, the theme should be front and center while promotional aspects take more of a backseat. Some popular aggregators are Tweet Grid, Tweet Deck and Tweet Chat. For more information on planning a Twitter party, visit TweeParties.

Regardless of which path you choose, hosting a Twitter event can be a fun, low-cost way to reach out to and engage more of your followers. So dive on in and become of the life of the social media party!

Tags: business, event planning, social media marketing, Tweet chats, Tweetups, Twitter marketing, Twitter parties, Twitter party

As business people, marketers and advertisers, we all want our messages to be heard by as many people as possible. In order to generate new leads and business, that’s typically the goal: get the word out to hopefully thousands of sets of ears.

That being said, there are so many articles and services out there that claim to help boost the number of followers you have, or subscribers to your mailing lists. Many people focus on numbers, trying to always increase followers with the idea that they will increase the chances of their messages being viewed. I’m here to argue the opposite.

It is more important to have a following or mailing list comprised of those truly interested in what you have to say, rather than a list filled with people who follow you but don’t really care to listen to you.

Twitter There are services out there—both free and paid—that guarantee 100’s of ‘quality’ followers to follow you. If you sign up today, start following their members or pay them a few dollars, you’ll have hundreds of followers by tomorrow. In reality, it takes time to build a list of quality Twitter followers. By ‘quality’ I mean followers who might have more than a passing interest in you or your business and who follow you out of a genuine desire to read your tweets. Social media is all about, well…socializing. Exchanging dialogue. Meeting new people or staying in touch with current ones. To have random followers follow you without any real interest in you—those who are following you simply because they are being paid to do so or want to increase their own following—won’t really benefit you in the long run. You’ll have a high count, but not a lot of attentiveness. Follow those you genuinely want to follow, and in time, others will follow you back—others who really want to follow you back.

E-Mail Marketing If you compile a list of e-mail addresses of those who did not consent to be on your list, not only is the practice illegal, but the likelihood of the recipients actually opening your e-mails is small. Even if you compile a list of e-mails from current customers (which is legal without explicit consent, if they in fact had a transaction with you during the past two years), but do so without their consent, you’re likely to have many unopened messages. It is much better to either A). ask them if they would like to be included on an e-newsletter list, or B). incorporate a form on your web site for such a sign up. Once again, traveling this route will take time for your list to increase in numbers, but those who do sign up will do so willingly and will be more likely to open your messages and read them.

For example, a business I worked for compiled a list of current clients, a list of about 300. Very few were asked if they wanted to be included on that list, but they were in fact current clients. The open rate for this list hovered around 10%. However, a smaller list of about 150, compiled entirely from newsletter signups regularly had close to a 50% open rate.

For both Twitter and e-mail marketing, building quality followings takes time. Start out slow and do what comes naturally: for Twitter, follow those you find of interest; for a mailing list, gather names and contact information only from those who truly consent to receive the mailings. Think quality over quantity. If your first few mailings go out only to a handful of people, be reassured that those people want to hear from you; they will expect to see your messages in their “in” boxes and are likely to be receptive to the messages contained in them.

This is not a paid endorsement, but one given by me, from the heart: if you want to give e-mail marketing a try, check out Mail Chimp. They have a “forever free” plan that will cost you $0 for up to 500 subscribers and 2,000 e-mails a month. Now that’s an offer I couldn’t refuse!

Tags: building followers, direct mail, e-mail marketing, followers, Mail Chimp, mail lists, marketing, subscribers, Twitter

Each day, Twitter and Facebook gain thousands of more users. However, many businesses are reluctant to dive in and test the social media waters. Here are ten reasons why every business should consider having a social media presence:

1. It’s Free. Businesses can set up Twitter accounts and Facebook pages for no cost other than the time it takes for them to do it. If you’re looking for a low-cost way to connect with current customers or prospective ones, this is it.
2. It’s Easy. Rome wasn’t built in a day, but a custom Twitter or Facebook page can be. The learning curve for both is small. If you’re not at all technically inclined, chances are there’s someone in your company who is already familiar with using one or both social networks.
3. Everybody’s Doing It. Well, maybe not everybody, but many are—in fact, thousands more are each day. You might think your business and social media aren’t a good match, but most likely there are potential followers out there—clients, colleagues, friends—who would be interested in hearing from you. If you have a niche in your industry, you can probably seek out that niche on Twitter.
4. Social Media is Here to Stay. Will Twitter be here in 50 years? Maybe, maybe not—but the need for people to connect with each other through social media isn’t going anywhere.
5. It’s Fun. People gravitate toward Twitter and Facebook because they have fun interacting with others in those environments. And what better way to reach potential clients than in a place where people go to enjoy themselves?
6. It’s a Conversation Starter. Literally. Unlike traditional advertising methods where it might be difficult to judge just whose listening, if you send out a message on Twitter and Facebook, you’re likely to hear about your post from someone. Social media isn’t just a place to send out one-way sales communiques, it’s a great way to get feedback from users, engage them in a dialogue and learn about their likes and dislikes. It just might help you fine-tune a new product, redesign a web page to make it more user-friendly or change course with a marketing strategy.
7. It’s a News Source. More and more people get their news from users found on Twitter and Facebook. You can add to the mix by giving updates and links about news items related to your industry. The more you help people get quality information, the more willing they will be to listen to your own messages when you tweet them.
8. It’s a Virtual Customer Service Center. Many users are reaching out to companies for customer service issues on Twitter and Facebook. It’s quick and easy for them to send a tweet, and many companies respond more quickly on Twitter than through e-mail.
9. You’re Not Alone. If keeping up with a Twitter account seems like a never-ending, overwhelming task (log off and the tweets keep coming!), don’t sweat it: there are many free or low-cost, third party applications to help you manage your account. We recently fell in love with Social Oomph as a way to pre-program tweets and Facebook page updates. We still log on at least once a day to check for replies and comments to our posts (and to reply/comment back, of course!) but in case we get tied up in a meeting (or, as is typical in Chicagoland—traffic), we know our updates can still get out, even if we can’t.
10. The Possibilities are Endless. Uses for social networking sites are still emerging and changing every day. The exciting part is that they are only bound by the limits of your imagination. Have fun and come up with creative concepts to engage your followers (such as Twitter parties by TweeParties). In doing so, you just might find a new one who turns out to be your next client.

Tags: business, Facebook, social media marketing, Twitter